Return policy

100% Satisfaction Guarantee
You may return any purchased item for a full refund within 30 days for any reason. We will refund the full price of the returned item after we receive it. The product must be in its original condition. Shipping can only be refunded on damaged products or items shipped in error by us.

Product Returns
Within 30 days of receipt of your order, you may return any item, in its original condition for a full refund. gxyabs will only cover return shipping if the item is damaged or was shipped incorrectly.

Please Note: You must request and receive a Return Authorization prior to returning any item. Any items returned to FishAndSave without a prior Return Authorization will not be processed.

To request a Return Authorization, send an email to [email protected]. Please include your original invoice number, the product number and the reason for the return. You will receive a Return Authorization with return shipping instructions once processed and approved by our return center. Enclose the slip in the carton, wrap the package securely, and send it to the address listed on your Return Authorization slip.

For your protection, please use FedEx, UPS or Insured Parcel Post with tracking for shipment.

Product Exchanges
We cannot process product exchanges. If you have found another item on our site that you would prefer over the one that you have already received, we ask that you place a separate order for the new item and that you return the unwanted item. Once we have received and processed the returned item, we will notify you via email of your refund. Please note that we can refund shipping costs only if the return was a result of our error.